Terms and conditions

These Terms and Conditions govern use of the UHHCA (United Home & Health Care Alliance) website at uhhcahealth.org and its related website tools, including the document-upload form. “UHHCA,” “we,” “us,” and “our” refer to the organization operating this website.

By using the website, you agree to these terms to the extent permitted by applicable law. If you do not agree, do not use the website. These terms do not replace a signed care agreement, patient consent, insurance agreement, or any rights that cannot lawfully be waived.

Website content provides general information about care services. It is not a diagnosis, treatment recommendation, or substitute for advice from a qualified healthcare professional who knows your circumstances. Do not delay or disregard professional medical advice because of something on this website.

For a medical emergency in the United States, call 911. Website messages and uploads are not emergency channels and are not continuously monitored. Outside the United States, use your local emergency number.

Browsing the site, making an inquiry, or submitting a document does not by itself establish a patient-provider relationship or mean that UHHCA has accepted responsibility for your care.

Requests for information or care are inquiries, not confirmed appointments or agreements to provide services. Availability, eligibility, staffing, service area, scope of care, timing, costs, and insurance coverage must be confirmed directly with UHHCA before services begin.

Descriptions on the website do not guarantee a particular outcome, response time, caregiver, benefit, or insurance payment. Actual services are governed by the applicable care plan, written agreements, and legal requirements.

Provide accurate information and submit only documents you are legally authorized to share. If you act for another person, you must have the necessary authority or permission. Upload only information relevant to the care inquiry; avoid passwords, payment card details, or unrelated sensitive information.

When you consent to an upload, you authorize UHHCA to receive, store, and review the document for arranging or coordinating care, as described in our Privacy Policy. You retain any ownership rights you have in your documents; submission does not grant us ownership or permission to use them in advertising.

The upload form displays supported file types and size limits. We may reject or remove submissions that are unlawful, harmful, irrelevant, or technically unsuitable. A confirmation means the system received the submission; it does not confirm clinical review, acceptance of a referral, or the start of care.

Keep your own copies. This website is not a substitute for your personal records or your healthcare provider’s official record system.

You may use this site for lawful personal inquiries, care coordination, or authorized professional referrals. Do not:

• Impersonate another person or misrepresent your authority to act for them.
• Upload malware, unlawful material, or information you do not have permission to disclose.
• Attempt to access another person’s records, bypass security, or use restricted staff areas without authorization.
• Disrupt the website, overload submission tools, or scrape private information.

Staff accounts are limited to authorized users. Account holders must protect their credentials and notify UHHCA of suspected unauthorized access. We may restrict access to protect people, records, or the website, subject to applicable law.

Our Privacy Policy explains how website information and uploaded documents are handled. Provide contact details at which you can appropriately receive care-related follow-up. Ordinary email and phone messages may not be suitable for detailed medical information.

Submitting an inquiry or document is not consent to unrelated marketing. Any additional permission required for treatment, release of records, or marketing must be obtained separately where applicable.

Except for materials owned by you or other parties, website text, branding, images, and design belong to UHHCA or their respective owners and are protected by applicable intellectual property laws. You may view the site and keep copies for personal, noncommercial reference. Other reproduction or commercial use requires permission unless the law allows it.

Links to third-party websites are provided for convenience. Their information, services, and privacy practices are controlled by those third parties; a link does not itself constitute an endorsement.

We aim to keep information useful and current, but the website may contain errors or become unavailable. To the extent permitted by law, the website is provided “as is” and “as available,” without warranties of uninterrupted operation, completeness, fitness for a particular purpose, or freedom from all security risks.

Confirm important care, coverage, and scheduling information directly with UHHCA. We may update website content, change tools, or temporarily suspend access for maintenance or security reasons.

To the extent permitted by applicable law, UHHCA is not liable for indirect, incidental, special, or consequential losses arising from use of, or inability to use, this website. This provision concerns website use only and does not limit duties associated with care actually provided.

Nothing in these terms excludes liability that cannot legally be excluded, including liability for fraud, willful misconduct, or other conduct protected by applicable law. Your statutory consumer, privacy, and patient rights remain intact. If a provision is unenforceable, the remaining provisions continue to apply to the extent lawful.

Applicable law and any mandatory jurisdiction rules govern disputes. These terms do not impose mandatory arbitration, a class-action waiver, or a specific court location.

We may revise these terms as the website or legal requirements change. Updated terms will appear here with a revised effective date and apply prospectively, subject to any notice or consent required by law.

For questions about these terms, service arrangements, or a submission, contact UHHCA. Do not include medical records in an ordinary message; ask the team for an appropriate way to share them.